Find answers to the most commonly asked questions about our products and services.
Products
We primarily use premium artificial stone (solid surface material) for our bathtubs. This material offers superior durability, stain resistance, and a luxurious matte or glossy finish. It is non-porous, hygienic, and easy to maintain.
We offer sizes from compact 1200mm to large 1800mm bathtubs. Standard sizes include 1500mm, 1600mm, 1700mm, and 1800mm lengths. Custom sizes are also available upon request.
Standard colors include Matte White, Glossy White, Matte Black, and Matte Grey. We also offer custom color matching services for large orders.
Yes, we offer comprehensive custom design services. Our design team can create bespoke bathroom fixtures tailored to your specific requirements, including custom shapes, sizes, colors, and finishes.
Orders & Shipping
Our MOQ varies by product type. For standard models, it is typically 10 pieces. For custom designs, we can accommodate smaller quantities. Contact our sales team for details.
Standard products ship within 15-20 business days. Custom orders may take 25-35 business days depending on complexity. We provide regular updates throughout production.
Yes, we ship to over 100 countries worldwide. We work with reliable logistics partners and handle all export documentation. We can arrange CIF, FOB, or door-to-door delivery.
We accept T/T (bank transfer), L/C (letter of credit), and Western Union. A 30% deposit is required to start production, with the remaining 70% due before shipment.
After-Sales
All our products come with a 5-year limited warranty covering manufacturing defects. We also offer extended warranty options for commercial projects.
Artificial stone is easy to maintain. Simply clean with mild soap and water. Avoid abrasive cleaners. Minor scratches can be buffed out with fine sandpaper. We provide a detailed care guide with every purchase.
Still have questions?
Our team is here to help. Feel free to reach out to us.
